Once an order has been placed, we’re unable to make changes or cancellations. As a small team, orders are processed promptly to ensure timely delivery.

If you need further assistance once your order has arrived, please refer to our returns policy or contact us here.

Yes, we’re happy to offer exchanges.

Full-price items are eligible for exchange, and we provide complimentary return labels to make the process easy. Please note that some promotional purchases may be eligible for exchange only—please refer to the specific promotion for details.

To initiate an exchange, you’re welcome to email us at care@romiboutique.com.

We’re pleased to ship worldwide. Available shipping options and rates will be shown at checkout based on your delivery address.

We offer complimentary shipping on orders over $200. For orders below this amount, a flat rate of $12 applies.

Expedited shipping options are also available at checkout and are priced directly by the carrier.

Our preferred carrier is USPS, which is used for standard shipping.

UPS shipping is also available upon request—please note your preference at checkout and we will do our best to accommodate.

No, an account is not required to complete your purchase.

However, creating an account allows you to view your order history, manage your details, track your orders more easily, and make returns more seamless. You’ll also be the first to hear about new arrivals and special events.

No, we do not store your payment information.

All transactions are securely processed through Shopify, a trusted third-party provider. Your data is handled with the highest level of security.

We accept all major credit cards, including Visa, MasterCard, American Express, and Discover.

You may also complete your purchase using PayPal, Shop Pay, or Afterpay.